Shipping policy

Shipping Policy

Thank you for shopping with Paws on the Go!

Processing Time:
Orders are processed within 1–3 business days after payment is received.

Shipping Time:
Standard Shipping: 3–5 business days within the United States.
Express Shipping: 1–2 business days within the United States.

Shipping Rates:
Standard Shipping: $8.00
Free Standard Shipping on orders over $70.00
Express Shipping: $15.00

Order Tracking:
Customers will receive tracking information by email once their order has shipped.

Delays:
Delivery times are estimates and may be affected by weather, holidays, carrier delays, or other unforeseen circumstances.

Lost or Damaged Packages:
If your package is lost or arrives damaged, please contact us within 7 days of delivery so we can assist you.

Item added to your cart